Helotes Texas Marble Stores
1 - 2 of 2Recent Reviews
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5
5
New Edge Marble and Granite
Very pleased with service, selection and pricing.
“Amazing job. Easy to work with. Went over and above in helping us find the just the right material for our needs. Thanks!” -
1
5
Signature Marble and Granite Natural Stone
Poor Quality work, does not follow up when you have an issue
“Used Signature Marble & Granite when our home was being remodeled due to hurricane Ike. The initial consultation with the owner was good, he was very friendly but I believe his brothers did the installation. We installed granite in the kitchen, master bath and guest bath. The installtion in the kitchen was CROOKED. You can drop a ball on the counter and it will move on it's own. He tried to fix it by adding some wood but it made it worse. In the master bath we have 2 sinks. They installed the granite which was fine, but the 2 sinks are TWO DIFFERENT COLORS. One is pure white, one is off white. The granite on the bar had a big crack on the edge and it appeared to be just glued back together. The granite in the guest bathroom was cauked in with WHITE caulk, not the clear one like they used in the other rooms, so it was an ugly mess. We called Abdul over 15 times and left messages. Many times he said he would come and never show up. We texted, went by the office, etc. No response. The owner was out of the country at that time so he didn't respond. More than likely they did not tell him of this issue. Please beware, their prices are cheap but the quality of work is also. Bad customer service as they do not folllow up or are not true to their word”
